Genuine Tom Ford Parts Guarantee
Any replacement part is an authentic Tom Ford component, ordered directly from Marcolin — never an aftermarket copy. Repairs are carried out by hand in our own UK lab.
Professional Tom Ford repair service
Everyday wear and tear can damage your favourite Tom Ford glasses. Our trained lab technicians offer a professional Tom Ford repair service to make them as good as new.
What's included in our Tom Ford repair service
- Lens fitting — professional lens installation and alignment.
- New nose pads — fresh genuine Tom Ford silicone nose pads.
- New temple tips — replacement temple end tips.
- Full frame service — complete inspection and adjustment of all components.
- Deep clean — state-of-the-art ultrasonic cleaning.
- Quality check — final inspection to ensure perfect function.
Please note: this repair service does not include lenses.
Repaired in our own UK lab
Your frame is repaired in house by our own trained technicians — the same bench that has handled eyewear repairs since 1999. Where a Tom Ford part is needed we order it directly from Marcolin, Tom Ford's eyewear maker, so what goes back on your frame is the genuine component rather than a generic substitute.
How to order your Tom Ford repair
- Tell us about your Tom FordFill in the boxes above — the model if you know it, and what needs doing. That’s all we need to get started.
- Place your orderOrder the Tom Ford Repair Service here to get started.
- We email your FREE post labelYou'll receive shipping information and a free postage label to send your frames to our lab.
- Our lab repairs themTrained Tom Ford technicians service the frame with genuine parts.
- Back to you, good as newYour Tom Ford glasses return repaired, cleaned and ready to wear.
Everything we need is on this page — the model if you can find it, and what needs doing, both above the Add to cart button. It comes through on your order, so our technicians can prepare before your frame arrives and we can match your parcel to the right job. Anything else to add? Email us.
Common Tom Ford repairs we handle
- Broken or damaged titanium temples
- Loose or missing screws
- Worn nose pads and temple tips
- Frame alignment issues
- Damaged or bent components
- General wear and tear
Additional parts & charges
If repairing your Tom Ford requires spare parts beyond the standard service (new nose pads and tips), there may be an extra charge on top of the repair service. We will always contact you for approval before proceeding with any additional work.
Why choose our Tom Ford repair service
- Our own UK repair lab
- Trained technicians with Tom Ford expertise
- Genuine Tom Ford replacement parts
- Professional tools and equipment
- Free post label for sending your frames
- Comprehensive service including cleaning and adjustment
Important information
This repair service does not include lenses. All repairs are carried out at the customer's risk. We cannot refund a repair that cannot be completed, due to the cost of postage and our technician's time. Read our detailed email our customer service team for full information on what's involved.
Common questions
What's included in the Tom Ford repair service?
Lens fitting, new genuine Tom Ford silicone nose pads, new temple tips, a full frame service, an ultrasonic deep clean and a final quality check.
Are the replacement parts genuine Tom Ford?
Yes. All parts are authentic Tom Ford components ordered directly from Marcolin, fitted in our own UK lab — never aftermarket copies.
Does it include new lenses?
No — this repair service does not include lenses.
What information do you need from me?
Just two things, filled in on this page when you order: the model if you can find it (printed inside the temple arm), and what needs doing. That comes through on your order, so we know whose frame has arrived and what to do with it. Anything else you want to add, email us.
How do I send my Tom Ford in?
Once you order, we email you shipping information and a free post label. Pack your frames safely and send them to our own UK lab using the label.
Could there be an extra charge?
Only if your repair needs spare parts beyond the standard service. If so, we'll always contact you first for approval before proceeding.
What if my Tom Ford can't be repaired?
Repairs are carried out at the customer's risk. If a repair can't be completed, we're unable to refund the service due to the cost of postage and our technician's time.
Where can I read more?
See our email our customer service team for full information on what's involved.